SHIPPING POLICY

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders may not be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

UK Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Royal Mail

2-3 business days

Free (Orders Above £20)

Royal Mail

2-3 business days

£3.50 (Orders Below £20)

DPD

1-2 business days

£7.50

Delivery delays can occasionally occur.

Shipment to P.O. boxes or Military Mail addresses

Chief of Vapes Limited ships to addresses within the U.K, U.K Territories, and to Military Mail addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) (if applicable). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Chief of Vapes Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, duty, etc.).

Damages

Chief of Vapes Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We ship our products worldwide for a extra charge. Please look at our website for charges based on your country, or contact us. 

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.

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